May (First) 2013
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DELHI PRESS MAGAZINES : WOMAN'S ERA

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BANKS

THE ROLE THESE PLAY IN OUR LIVES

By Romola Shanbhag

There can be no controversy about the importance of money in our lives. It is imperative that we not only generate money but that we also ensure that it is saved and increased. Naturally, therefore, it is banks which are our trusted allies in this enterprise.
It is just not the educated and the affluent who use the services of banks. Nowadays, the domestic maid, the car driver and even the beggar on the street boasts of a bank account. For them, the bank is the safest and most trustworthy agency for stocking hard-earned money.
We have come a long way –from saving money in underground pots or stashed in secret nooks. Now we have full-fledged banks, extension counters, ATMs and such like units within walking distance from any place. In fact, it is the banking industry which has catapulted our country towards a booming economy which even the recent recession has not managed to dent. A healthy economy is primarily dependent on a healthy banking system, and thankfully, India can boast of the latter.
In 1920, three banks wer amalgamated as the Imperial Bank of India with private share holders who were primarily Europeans. Other banks soon made their appearance.
In 1865 the Allahabad Bank was formed exclusively by Indians and in 1894, the Punjab National Bank Ltd. arrived with its headquarters in Lahore. Between 1900 and 1913 came the Bank of India, Central Bank of India, Bank of Baroda, Canara Bank, Indian Bank and Bank of Mysore.
When the Reserve Bank of India was opened in 1935, it was, within a decade, given the responsibility of supervising banking practices in India as the Central Banking Authority, under the Banking Companies Act.
But what really transformed banking was nationalisation. It all began in 1955, after Independence, when the Imperial Bank of India was nationalised and its banking facilities spread to rural and semi-urban areas. The State Bank of India was formed to act like a principal agent of RBI and to handle the transactions of the Central and State governments.
Between 1960 and 1969, Indira Gandhi undertook major nationalisation of banks and by 1980 more than 80 per cent of the banking segment came under government ownership. Nothing better could have happened to the banking industry .
Earlier, before nationalisation, business was sluggish, deposit mobilisation slow and the confidence level of the public in banks was low.
All this changed. Nationalisation brought public faith and advances and deposits took a huge increase of 11000 per cent.
PHENOMENAL SERVICE
Today, the services which banks extend to their clients are nothing short of phenomenal. There are so many facilities with so many liberalisation practices. Banks now offer 24-hour ATMs, phone and Internet banking, credit and debit cards, travellers’ cheques, loans and insurance schemes, apart from deposit facility with attractive interest rates tailored for individual needs.
There are different kinds of banks: retail banking which deals directly with individuals and small businesses, business banks which provide services to mid-market businesses, corporate banking directed at large business entities, private banking providing wealth management services to high net worth individuals and their families, and investment banking relating to activities of the financial markets.
With these speciality banks, clients can choose the one which suits their needs most satisfactorily.
With the cut-throat competition which surrounds the banking industry working towards the benefit of customers, the latter is able to choose the bank comfortably.

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