Expert Advice

The Role Of An NDIS Support Coordinator

By Our Correspondent

November 10, 2022

The NDIS is an Australian Government scheme whose primary purpose is to fund costs associated with disability. The program provides people living with disabilities with the monetary backing to access necessary aid. As a result, a lot goes into applying for and navigating the system. So having some help is crucial. 

The need to provide necessary aid in navigating the NDIS necessitated the introduction of Support Coordinators. These professionals serve numerous vital purposes. Their varied responsibilities make Support Coordination an important NDIS plan service. Here is a little more information detailing what it’s like to be a lifestyle attendant/Support Coordinator.

Managing your support and services

Your Support Coordinator’s primary role is to help you find and organise your service support.

A key part of the Support Coordinator’s role is maintaining in-depth knowledge of your local community’s services. This information allows your Support Coordinator to help you navigate the different providers and identify the ones suitable for you. In addition, their understanding of the NDIS system helps them determine how reputable potential providers are and whether they meet Quality and Safeguard requirements.

After you start working with your new service providers, your Support Coordinator will connect with you to gauge your feelings about them. Therefore, if you are unsatisfied with your service provider’s support, your Support Coordinator will help you find another one.

You can also work with your Support Coordinator to create backup plans that address potential problems. This consideration helps you navigate situations like service provider cancellations or subpar service.

Reflecting on and refining your plan

When the time for a plan review comes, your Support Coordinator can help answer some of the questions central to NDIS plans. Some examples of these queries include: are you getting the most out of your plan? Which services are helping you accomplish your goals (and which need adjustment)? Have your needs changed, and if so, do you want to try something new? Furthermore, they can assist you in gathering the essential evidence for your review and support you in negotiating any plan changes. This service eliminates the burden and stress of undergoing this process alone.

Preparing you

In all things, preparation is key. Once your Support Coordinator becomes familiar with your environment and circumstances, they will help you plan for everything from regular changes to unexpected events. Additionally, suppose any unforeseen occurrences are likely to affect your NDIS services. In that case, the Support Coordinator will help you create a contingency plan that allows you to navigate these changes without derailing your goals.

Building your ability to manage your plan

If it is one of your aspirations, a Support Coordinator can boost your capacity to manage your own plan in due course. For example, they can teach you how to set up the right supports, use the NDIS systems and ensure you stay within your budget.

This ability will empower you to make crucial decisions and advocate for yourself as you pursue your goals. Taking ownership of your NDIS plan can be significantly beneficial, and one of your Support Coordinator’s ultimate purposes is to ensure you can manage it without them.

Support Coordinators are vital partners in navigating NDIS plans and building the right support systems. Therefore, seeking their services can only allow you to maximise the advantages of their expertise while allowing you a clearer path toward your goals.